Help for Exams and Assessments

Support Services

If you’re experiencing any difficulties at King’s, there are services who can support you, no matter what your circumstances. All these teams are made up of caring, professional people who work with students every day- they’ll usually understand your situation. And, they can help you to choose the best support for you.

Getting support is a personal decision, and it might take time to feel comfortable asking for help. You can contact any of these services to find out how they can work with you.

KCLSU Advice

KCLSU Advice can help you to understand and use the King’s mitigating circumstances procedure. We’ll also support you with any assessment worries you have and give advice on what other services could help.

Get in contact with us as soon as you know there’s a problem, so that we can help you submit the right form before the deadline.
Log in and complete our online form
Call or visit a KCLSU Hub desk for more information 020 7848 4588 (please note that Hub staff cannot provide academic advice but can help you get in touch with the Advice team). 

KCL Counselling Service

King’s runs a Counselling Service to help you cope with any personal and emotional problems. You can talk to a counsellor about anything worrying you, including your studies, family issues, relationships, stress, anxiety, and eating problems.

The counselling service is very busy during this time of year, so it can take up to 4 - 6 weeks to see a counsellor. However, if you need to speak to someone, you can fill out a self-referral form, and they’ll arrange an appointment for you.

The KCL Counselling Service also offers drop-in sessions. Click here for further information.
020 7848 7017

KCL Wellbeing Team

The Wellbeing Service is new to King’s College London. It’s here to help you fulfil your potential by educating and empowering you. They can help you optimise your physical and mental wellbeing so that you perform at your highest level.

The Wellbeing Team offers one-to-one coaching sessions, drop-ins, and group activities to help you learn techniques to manage your wellness.

Check out their website here.

020 7848 7345

KCL Health Centre or your GP

The Health Centre provides a range of healthcare services for students who live in the area and are registered. If you’re not already registered with a GP, you can download the forms and take them with you to the Health Centre.

If you're registered with another GP, visit them to discuss any illness or health concerns that you have. If you're ill during the exam period, then you'll need medical evidence from your GP or the Health Centre, if you wish to apply for mitigating circumstances.

Check out their website here.
King’s College NHS Health Centre, 3rd Floor Macadam Building, Strand Campus
020 7848 2613

Student Services

If you need any practical advice on areas like your finances, housing, visa, immigration, or culture shock - Student Services can help. They’ll arrange an appointment with a specialist advisor to talk through your issue and give advice about your options.

They can’t advise on how to prevent these issues from impacting on your studies, so if you're worried about this - get in touch with KCLSU Advice.

Check out their website here.
020 7848 7070

KCL Student Advice Service

KCL Student Advice Service has a team of professional, specialist advisers who offer confidential advice on money, housing and immigration issues. Any of these issues can have an impact on your wellbeing and cause stress and anxiety. KCL Advice can help you to sort out these problems so that you can reduce your stress and focus on your studies.

Check out their website here.

020 7848 7019

King's Exams Team

The King's Exams Team can help you with arranging exams abroad or setting up Personalised Examination Provisions.

Check out their website here.

  • 020 7848  3489
  • 020 7848  3393
  • 020 7848  3390

Disability Support

The KCL Disability support service offers a range of support for disabled students, including screening for Specific Learning Difficulties and advice on the support available from your department. They have a specialist Mental Health Coordinator.

Check out their website here.

020 7848 7018


Nightline is a confidential and non-judgemental listening service, run by students for students. They’re open from 6pm-8am, and you can talk to them about any problems you’re experiencing by phone, email, instant messaging, or Skype.

Call: 0207 631 0101; Text: 07624 806 130

Skype Phone: londonnightline ; Skype Chat: chat.nightline


If you'd like to talk to someone at any time (day or night), in confidence, then you can contact the Samaritans. The Samaritans don’t offer advice, but by discussing your situation and listening, they’ll help you explore your options.

Please note that calls to the Samaritans are not free – check out their website for more information.
08457 90 90 90

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