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About UsEvery student at King's is automatically a member of KCLSU - a place where everyone has the opportunity to thrive.
Help & AdviceBetween our student officers, advice team and wellbeing initiatives, we are here to help through your studies at King's.
Student GroupsAt KCLSU there are over 400 societies, sports and other student activity groups.
Make ChangeAt KCLSU, we enable and support our diverse student population to build collective power to make positive change in their education and communities.
EventsWe have a huge range of events all year-round ranging from activities and talks to nights out in some of the best bars and clubs in London, all organised by sports clubs and activity groups.
Bars & CafesHere at KCLSU, we pride ourselves on our spaces. We’ve got five fantastic venues for you to chill out in, have a drink, eat some great food and hang with your friends.
Shop & DealsThe Union Shop is the number one place for students to get their King's branded clothes, stationery and gifts. Alongside this, our Student Deals section offers exclusive discounts on entertainment, tickets, services and much more.
- The Union Shop
- Student Discounts

Advice Online Form

Advice Case Information Form

Is this an emergency?

In case of an emergency click on the link below for a list of support services available:

https://www.kcl.ac.uk/counselling/crisis-support

Response Times: Once you’ve submitted a form, our triage team will assess the urgency of your case and be in touch within 5 working days. Once we have all the information we need from you, if your case requires an Advisor, you will be assigned one who will respond within 8 working days from that point.

Kindly note: if you are not using Chrome, Firefox, Safari, Edge or any of the other major web browsers, this form may not work. Internet Explorer is also incompatible. Please email the team if in doubt.

Advice Enquiry

What is your first name? *

What is your surname? *

What is your K number? *

This is the number the university gave you. Please include the K.

What are your pronouns?

What is your telephone number? *

Please include your country code.

What is your date of birth? *

Are you Under 18? *

What is your preferred email? *

This is how we'll contact you.

What is your residency status? *

Which Faculty are you in? *

Which department are you in? *

Which course are you on? *

What year of study are you in? *

What is your level of study? *

What is your study mode? *

Which of these best describes the issue you'd like support with? *

If you're not sure, you can have a look at our website but if this doesn't help, just let us know that you're not sure.

Are there any key dates and times for your query? *

For example these might be the date of your assessment, the date your results were ratified, a deadline, date and time of a hearing etc.

Please provide us with the brief details of your situation *

For example you might include what has happened so far, what support would you like, what questions do you have, what outcome you're hoping for etc. Please feel free to use bullet points.

Do you give consent for King's to share any outcomes you may receive on this issue with us? *

KCLSU Advice is a fully impartial and confidential service that is separate to King's College London. This means that if you have a case with the university that we support you with, we aren't automatically given the outcome. If you consent, Student Conduct & Appeals will be able to share your outcome with us. Knowing outcomes helps us evaluate and improve our Advice service.

Belonging Questions

This section is optional

At KCLSU, we're always trying to understand the impact of our services on our students sense of belonging and wellbeing. The below questions are used across KCLSU and KCL to help us understand how different experiences may impact how a student feels.

Please rate how strongly you agree or disagree with a few different statements about your experience of King's so far.

I feel confident that I can cope with my studies

I fit in at King's

I feel supported by King's

More About You

Why are we asking these questions?

We ask these questions to help us understand who is using our service and whether any groups of students face barriers to accessing support. This helps us improve our services and make them more inclusive.

Please answer each question. If you would rather not share certain information, you can select "Prefer not to say".

For information about how we use and protect your data, please see our Privacy Policy. If you have any questions about your information, contact us at [email protected].

Do you consider yourself to have a physical or mental disability, or long term health condition? *

Do you have any access requirements that you want to tell us about so that we can provide the best service possible? *

If you consider yourself to have any barriers to accessing our service which may include a diagnosed or undiagnosed specific learning disability please let us know. If there are any adjustments that would be helpful, for example around mobility, vision, hearing or communication, please include these.

If yes, please explain your access requirements

What is your ethnicity? *

Which most accurately describes your gender? *

Do you identify with the gender you were assigned at birth? *

What are your religious beliefs? *

What is your sexuality? *