St Josephs Hospice

Role Summary: St Joseph’s fundraising team are looking for experienced retail volunteers to help us raise a significant amount from donated items, at our pop up shop and four-yearly community sales. There are a variety of shifts available, during the week and on Saturdays, and will include helping to display stock, provide excellent customer service and act as an ambassador for St Joseph’s Hospice on the high street and at the hospice. Key tasks:  Responsible for opening and closing the shop  Responsible for collecting and returning keys, float and takings to the hospice  Leading on a key area at the community sales  Lead and support volunteers on sorting and pricing  Assist other volunteers in helping to achieve income targets  Deal with any queries volunteers may have on the day  Liaise with the rag company who collects the weekly rag bags  Provide excellent customer service to everyone who visits the shop or community sales  Take payments and give change to customers  Assist with merchandising and displays  Assist with keeping the shop and sale areas tidy and clean Time requirement: 1- 4 days a week Monday to Saturday 9am – 5pm. We can be flexible, and offer half day as well as full day shifts. Skills and qualities required:  Reliable, punctual and committed  Honest and responsible  Great people skills, approachable and friendly  Able to support and guide fellow volunteers  Ability to commit to regular days and times  Organised  Enthusiasm  Flexible  Creative  An understanding of, and commitment to our core values Training offered: You’ll meet with the community fundraising coordinator and receive in depth training which will include:  Supporting fellow volunteers  Customer service  Cash handling  Visual display  Sorting and pricing  Health and safety Benefits:  Reference  Retail experience  Leadership experience  Meeting new people and being part of a team  Add value to your local community  Learn new transferable skills & improve your CV