KCLSU Advice


KCLSU Advice is where we access support in dealing with university regulations and procedures. We recognise that those who come to our caseworkers need to feel a strong sense of support and we’re focussed on providing the kind of spaces in Bush House that will help ensure that.

Where in Bush House will I find Advice?

Advice is staffed by a permanent team who are physically available Monday to Friday in the main office of the Union. This will continue to be the case at Bush House. We'll be able to access Advice on the 7th floor of Bush House South East Wing. This is where our Advice team will have office space and where we'll have dedicated rooms to meet with case workers.

When does Advice move into Bush House?

Our Advice Team will move from their current location in the Macadam Building on Surrey Street to the 7th Floor of Bush House SE Wing in 2018.  We'll let everyone know the exact date as soon as possible and send out reminders when the move has happened so we all know exactly where to go.

KCLSU Bush House Ground Floor

What will the facilities be like for Advice at Bush House?

The spaces provided for Advice will only be used for that purpose. They're designed to be confidential, accessible and furnished to provide as much comfort as possible during a potentially stressful time.

Will there be interruptions to access during the move?

There'll be no interruptions to the service at Waterloo and Guy's campuses during the move, but our Advice spaces in Macadam Building Strand may close for a few hours to allow for the move to Bush House. Strand students will still be able to access support via email, skype sessions or appointments at other campuses. See other key dates here.    

What will change about the service?

Advice will be changing its location at Strand Campus but the way you access this service will not. See all the ways to access Advice.